TL;DR: To buy or sell bitcoin on Aureo, you need to verify your identity. Verification is structured in three tiers, each unlocking higher transaction limits. Tier 1 is required to get started and takes around five to seven minutes. Tiers 2 and 3 are optional and only necessary if you need higher volume.
Why verification is required in Mexico
Companies operating in Mexico's financial system are subject to regulations designed to prevent money laundering and the financing of illegal activity. These rules apply to any service that facilitates the exchange of value, including bitcoin. Aureo complies with these requirements as part of operating legally and transparently in the Mexican market.
In practice, this means every user must complete at least a basic identity verification before transacting. The information you provide is used solely for compliance purposes and is not shared with third parties beyond what is legally required.
The three verification tiers
Aureo uses a tiered verification system. Each tier requires a small amount of additional information and unlocks a higher transaction capacity. You only need to go as far as your usage requires.
Tier 1: Individual verification
What you provide:
- Valid ID (INE/IFE, passport, or residency card)
- Selfie
- Phone number
- Nationality
- Country of birth
- Economic activity or occupation
- CURP (if you are a Mexican resident or citizen)
- RFC (if you are a Mexican tax resident)
- Address and proof of address
We also ask:
- Whether you are the sole beneficial owner of this account
- Whether you are a politically exposed person
Time to complete: approximately 2 to 7 minutes, depending on how quickly you have your documents at hand.
Limits unlocked:
- Monthly limit: $200,000 MXN
- Per transaction: $500 to $200,000 MXN
Tier 1 is the baseline required to use Aureo. It establishes your identity using a government-issued document and is the only step required for the majority of users.
Tier 2: Extended verification
What you provide:
- A brief explanation of your source of income or wealth, and your economic activity
- Your intended use of Aureo
- Documents supporting your source of income or wealth, demonstrating your capacity to transact at the requested volume
Time to complete: approximately 5 minutes
Limits unlocked:
- Monthly limit: $2,000,000 MXN
- Per transaction: $500 to $200,000 MXN
Tier 2 is designed for users who need higher monthly capacity. The information requested is standard for financial compliance. Review is fast and in most cases completes within 30 minutes.
Tier 3: High-volume and custom arrangements
Tier 3 is for users who require capacity beyond the standard limits. Terms and requirements are determined individually. If you are transacting at significant volume on a regular basis, contact us to discuss your situation.
How long does review take?
Submitting your information takes between two and seven minutes for most users. Review typically completes within five minutes, and in all cases within 30 minutes. We reserve the right to request additional information, which may extend this timeline.
You will be notified once your verification status changes. You do not need to remain in the app while your submission is under review.
Do I need to complete all three tiers?
No. You only need to complete the tier that matches your intended usage.
Most users who buy bitcoin periodically for savings or personal use will never need to go beyond Tier 1. Tier 2 is worth completing if you plan to transact more than $200,000 MXN per month. Tier 3 is for users who need volume beyond the standard limits or require a custom arrangement.
Why we might decline an application or request more information
We may ask for additional information or decline to approve an account in any of the following situations:
- We detect falsified documents, inconsistent information, or unwillingness to cooperate with our compliance process.
- You have a connection to a sanctioned or high-risk country, or to a high-risk region within Mexico.
- Your name appears on a sanctions list, a politically exposed persons (PEP) list, or an adverse media database related to criminal activity.
- During our review, we have reason to believe the account may be used in connection with a scam or fraud.
- Our compliance team identifies another reason that prevents us from approving the application.
We recognize that some of these situations may apply to legitimate users. If you believe your application was declined in error, contact our support team.
What we share with the Mexican government
Aureo and its partners comply with the LFPIORPI, Mexico's anti-money laundering law. This law requires us to report all user activity that exceeds approximately $23,700 MXN over any six-month period to the UIF (Unidad de Inteligencia Financiera, Mexico's Financial Intelligence Unit).
Reports include both user identification information and transaction details. This is a legal obligation that applies to all regulated financial service providers in Mexico.
A note on your information
The information you submit during verification is handled in accordance with Mexican data protection law (LFPDPPP). It is used to comply with anti-money laundering regulations and is not sold or shared beyond what is legally required. If you have questions about how your data is handled, Aureo's privacy policy covers this in full.
FAQ
Is verification required to use Aureo?
Yes. Completing Tier 1 is required before you can buy or sell bitcoin. This is a legal requirement for all companies that facilitate the buying and selling of bitcoin in Mexico.
How long does verification take?
Submitting your information takes two to seven minutes. Review typically completes within five minutes and in all cases within 30 minutes.
Can I start transacting before my verification is reviewed?
No. You need to wait for approval before your first transaction. Most reviews complete quickly, so the wait is typically short.
What ID is accepted for Tier 1?
A valid Mexican ID (INE/IFE), a Mexican or foreign passport, or a Mexican residency card.
Is my verification information shared with third parties?
Only as required by Mexican law. Under the LFPIORPI, we report qualifying activity to the UIF. Aureo does not sell personal data or share it for commercial purposes.